We use and disclose your health information to provide services based on intake data and lab results to inform treatment plans. Nira Health does not provide diagnoses but develops personalized recommendations to support your mental health. Information may be shared with healthcare providers as needed to facilitate your care.
Your information may be used to process payments for services rendered or for other billing and financial management purposes.
Nira Health may use your PHI to improve our services, AI recommendations, conduct quality assessments, and perform audits to maintain efficient operations.
We may work with third-party service providers who need access to health information to perform functions on Nira Health’s behalf. These third parties are required tomaintain the confidentiality and security of your information.
We may disclose your information to comply with legal obligations, such as court orders or subpoenas, and only after a thorough legal review to ensure compliance with federal and state law.
PHI may be disclosed for public health purposes, such as reporting diseases or addressing public health emergencies, in compliance with applicable laws.
Nira Health will notify youor authorities of any breach of unsecured health information, as required by applicable laws. State-specific timelines may apply.
Nira Health complies with additional state requirements where applicable:
California: Under the California Confidentiality of Medical Information Act (CMIA), Nira Health will not disclose mental health information without explicit patient consent, except as required by law.
New York: Consistent with New York Mental Hygiene Law, mental health information will only be disclosed with specific patient consent, unless legally mandated.
Texas: Texas Medical Records Privacy Act provides enhanced protections; Nira Health adheres to these standards for any disclosures.
You may request access to your health information, including assessments and health records, in paper or electronic format. Requests will be fulfilled within 30 days. Contact info@nira-health.comto make a request. Reasonable fees may apply for copies.
If you believe your information is incorrect or incomplete, you may request an amendment by contacting info@nira-health.com. We will respond within 60 days.
You may request limitations on certain uses or disclosures of your PHI. While Nira Health is not obligated to agree, we will review each request individually. Submit requests to info@nira-health.com.
You may request specific methods of communication, such as email only, for additional privacy. Contact us at info@nira-health.comto arrange confidential communication.
You have the right to request a list of disclosures Nira Health has made of your health information, excluding those made for treatment, payment, or healthcare operations. The first request within 12 months is free. Contact info@nira-health.com for details.
If you believe your privacy rights have been violated, you may file a complaint with Nira Health by contacting our Privacy Officer at info@nira-health.com. Complaints may also be filed with the U.S. Department of Health and Human Services at www.hhs.gov/ocr. Nira Health prohibits any retaliation for filing complaints.
You may revoke any authorization to use or disclose your PHI at any time by contacting us at info@nira-health.com. Revocation will apply only to future actions and will not affect disclosures made before revocation.
Nira Health reserves the right to update this Notice at any time. Changes will apply to all health information maintained, including information collected before the change. Updated notices will be posted on our website, and a copy is available upon request.
For any questions about this notice or your privacy rights, please contact us at info@nira-health.com.
Nira Health makes a good-faith effort to ensure that all users acknowledge these Privacy Practices as part of the consent process when using our services.