Last Updated: April 29, 2026
At Nira Health, we are committed to protecting your rights and ensuring that you receive high-quality, inclusive, and respectful mental health services. Below are your key rights and how you can exercise them.
You have the right to receive high-quality mental health services in a respectful, dignified, and private manner, free from discrimination. Nira Health strives to provide accurate, supportive services tailored to your mental health and wellness needs.
How to Exercise This Right: If you have concerns regarding the quality of your care, please contact us at info@nira-health.com.
Nira Health provides equal access to all services, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, mental health condition, or any other characteristic protected by law.
How to Exercise This Right: If you believe you have been subject to discrimination, or if you wish to receive a copy of our comprehensive policy, contact us at info@nira-health.com.
We strive to ensure our services are accessible to all individuals, including those with disabilities. We use inclusive language, honor preferred names and pronouns, and ensure our digital platforms are accessible.
How to Exercise This Right: For accessibility concerns, contact us at info@nira-health.com.
You have the right to provide feedback about your experience at Nira Health. Your input helps us improve our services.
How to Provide Feedback: Email us at info@nira-health.com or use the contact form on our website.
If you have concerns about your care, privacy, or any aspect of our services, you have the right to file a grievance.
How to File a Complaint: Send your grievance via email to info@nira-health.com with your name, contact information, and a description of the issue. We will respond within 10 business days. If you wish to receive a copy of our comprehensive policy, contact us at info@nira-health.com.
You have the right to the confidentiality of your health information. Nira Health ensures secure handling of your data and respects your communication preferences.
How to Exercise This Right: To discuss privacy concerns, contact us at info@nira-health.com.
You have the right to access and request corrections to your health records held by Nira Health.
How to Exercise This Right: Contact us at info@nira-health.com to request access or amendments. Verification may be required.
Parents and legal guardians generally have the right to access their minor child's health information, including test results, care summaries, and other personal health records, except as limited by applicable law. In some states, minors may have the right to consent to certain types of care or to keep certain health information confidential; Nira Health will comply with applicable state laws while balancing privacy and care needs.
How to Exercise This Right: Parents or guardians may request access or copies of records by contacting info@nira-health.com. Verification of identity and legal authority may be required.
You may request limitations on how we use or disclose your information. While we will consider all requests, some restrictions may not be possible under law.
How to Exercise This Right: Send restriction requests to info@nira-health.com.
You have the right to withhold or withdraw your consent to the use of telehealth services for your child at any time. Withdrawing consent does not affect your child's ability to receive future care or treatment, though alternative arrangements may be necessary.
How to Exercise This Right: Contact info@nira-health.com to withdraw consent for telehealth participation.
Nira Health is committed to transparency regarding the use of artificial intelligence (AI) in consultative services. While AI assists in providing recommendations, all AI-generated insights are overseen by qualified professionals.
How to Exercise This Right: If you want more information on AI's role in your care, contact us at info@nira-health.com.
You have the right to receive clear, understandable information about your child's care, including the nature of recommended assessments or interventions. This includes the right to ask questions and to receive answers about the anticipated benefits, risks, and alternatives before agreeing to care.
How to Exercise This Right: Discuss any questions with your care team or contact info@nira-health.com.
You have the right to receive a copy of this Patient Rights Policy at any time.
How to Exercise This Right: To request a paper or electronic copy, email us at info@nira-health.com.
By understanding and exercising these rights, you play an active role in ensuring your care is provided with dignity, fairness, and confidentiality. If you have any questions, please contact us at info@nira-health.com.